Order Process

Each bike starts with a conversation, and each conversation starts with you—Let’s get started.

1. Interview + Measurements

The first step in the process is an interview and design. One of the main benefits of a custom bike is a spot-on personal fit tailored to your riding style. We’ll start with a conversation to determine what bike is best for you. Next we will gather measurements of you and your existing bike. From this information we will create your custom design.

2. Parts Selection

Step 2 is parts selection. This goes hand in hand with the design phase. We will work with you to select the optimal components for your design. Below is an overview of our favorite build kit options

3. Finish Design

We offer a number of select finishes and colors included with the frame price. We also have an in-house designer who can work with you to create your dream custom paint scheme.

4. Fabrication

When your spot in the build queue arrives John will build your bike to the approved specifications.

5. Finish Application

Steel frames are sent to get painted or powdercoated. Titanium frames get polished, anodized, masked and media blasted. Titanium frames can also be painted or powerdercoated. Color with raw titanium is one of our favorite finishing approaches.

6. Assembly

We take good care in the professional assembly of your complete bike with your selected parts kit.

7. Delivery

It’s new bike time! Most people visit our workshop to pick up their bikes. We are also happy to ship anywhere. Plan that first ride on your new bike.

Current delivery time is approximately three months from order date.